What is this site?
This site is a place to find travel friends. Travelling? Why not find a penpals before you go. Penpals can help you learn about a country before travelling.
Is this site free?
Yes. There are no charges for anything on this site.
How do I use this site?
1.
Sign up.
We recommend using a anonymous email such as yahoo or hotmail.
2. You will receive a email from us. You need to click on the link in this email. This proves that the email belongs to you.
3. Now you can sign on to the site and create a profile and send messages to other members.
4. You can add up to five pictures to your profile.
5. When you get message from other members we will email it to you. Be sure to tell your anti spam to accept emails from this site! We will never send you spam.
I can't create a profile on your site. Why?
In order to create a profile, you need to:
a) Register (if you are new)
b) Sign On(if you have already registered)
If I post my profile on your site, will people see my email address?
No, your email address will remain hidden. Your address can only be seen if you include it in your message (not recommended).
Will you sell my email address to third parties or send me unwanted emails?
No, we will keep your email private and will not send you any unwanted emails. In general, you will be contacted by us:
1. If you contact us.
2. When someone replies to your posting.
3. To send you registration information.
For more information check our
privacy policy.
Why has no one replied to me?
This is a very popular service and most people should get replies to their postings. If you haven't received a single reply, look out for:
Picture profiles are most popular and displayed first in searches. Consider adding a picture to your profile.
Some mail systems have very strong anti-spam measures, which might believe the replies are spam. This is often true in the case of school email systems. You could try applying for a hotmail or yahoo account.
Also, make sure to tell your spam filters that emails from us are not spam!
I have forgotten my password. How can I get a new one?
1. Go to the
recover password page.
2. Enter your email and submit.
3. Your password will be mailed to you.
Make sure it is the same email you signed up with! If all else fails you can always sign up again using a different email address.
I have received an unsuitable message, what should I do?
Do not reply to the person - just ignore them.
Remember that they have not seen your email address. If you continue to receive unsuitable email, we would advise you to login and remove your profile, and this will immediately stop any emails being sent to you.
If you have replied to the person and they know your email address you should add them to your blocked addresses or spam filter. Or just simply ignore them.
Remember that under no circumstances should you disclose personal information about yourself to anyone you meet through this service. Read our
terms of service
before using this site.
How many profiles can I post?
Currently, we only allow one profile per registration. If you want to post multiple profiles you need to sign up with different emails each time.
How can I change my profile?
If you wish to change your profile the following options are available:
1. Edit your profile. You can edit your existing profile at any time.
2. Delete your profile and start again.
How do I add pictures?
Just sign on and then click "add pictures".
Pictures can be added and changed at any time.
You need to create a profile before adding pictures.
How do I delete my account?
You can delete your account using the
delete account page
of this website.
Do not email us requesting your account to be deleted. We do not delete accounts in this way.
Once you have deleted your account you can not sign up with the same email address again. If you would like to sign up in the future you need to use a new email account.
I am having trouble registering, what should I do?
The steps to register are:
1. Fill out the
registration form.
2. Check your email. We will send you a confirmation email.
3. Take the link in the email to activate your account.
4. We will send you a welcome email. Now you can logon, create a profile and send messages to members.
If you do not receive the confirmation email:
1. Check your spam filter. You need to tell your spam filter to accept email from this site. Your confirmation email may have ended up in a bulk email folder.
2. You can
resend the email.
3. You may have mistyped your email address. Try filling out the registration form again.
4. Tryed everything but nothing works? You may need to sign up using a different email. We recommend signing up for a free yahoo account and telling the spam filter to accept emails from this site.
If you received the confirmation email but the link does not work:
Use our
manual confirmation page
and cut and paste the email and confirmationId that we sent you.
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